FAQ
Frequently Asked Questions About Solif
Solif automates structured customer conversations on WhatsApp and Instagram, helping businesses respond faster and collect the right information automatically.
No. Solif handles early-stage and repetitive conversations so your team can focus on high-value interactions.
Yes. Solif is built specifically to work with WhatsApp Business and Instagram messaging.
Yes. Solif supports both Arabic and English conversations.
Most setups are completed within a few days, depending on your requirements.
No. Customers continue messaging you on WhatsApp or Instagram as usual.
Solif is designed to handle initial conversations, FAQs, and lead qualification. For complex or sensitive cases, conversations can be flagged and routed for manual follow-up by your team outside the automated flow.
Solif works across WhatsApp, Instagram and Facebook Messenger. Additional tools like CRMs or booking systems can be connected depending on your setup.
Yes. Solif is built for small and growing businesses that receive regular customer inquiries and want to respond faster without hiring additional staff.
Yes. Solif is trained using your business information, FAQs, and workflows to ensure responses match your tone, services, and goals.
If Solif is unsure, it can ask follow-up questions, escalate the conversation to a human, or provide a fallback response based on your preferences.
Yes. Solif follows best practices for data handling and only uses customer information to support conversations and workflows you approve.