Privacy Policy

Last updated: [18/01/2026]

Solif (“we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit solif.ae or interact with our services.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

  • Name

  • Email address

  • Phone number

  • Business details

  • Any information you submit through contact forms, demo requests, or direct communication

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • General usage data through cookies or analytics tools

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and demo requests

  • Provide and improve our services

  • Communicate with you about Solif

  • Analyze website usage and improve performance

  • Ensure security and prevent misuse

We do not sell or rent your personal information to third parties.

3. Use of Cookies

Solif may use cookies or similar technologies to:

  • Improve website functionality

  • Understand how visitors use our site

  • Enhance user experience

You can choose to disable cookies through your browser settings.

4. Customer Data & AI Conversations

If you use Solif’s automation services:

  • Customer conversation data is used only to provide the agreed services

  • Data is handled according to your instructions

  • Conversations may be processed to enable automation, routing, and logging

Solif does not use your customer data for unrelated purposes.

5. Data Sharing

We may share information only when necessary:

  • With trusted service providers (e.g. hosting, analytics, integrations)

  • When required by law or legal process

  • To protect the rights, safety, or security of Solif and its users

All third parties are required to handle data responsibly.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent where applicable

You can contact us at any time to make such requests.

8. Third-Party Links

Our website may contain links to third-party websites. Solif is not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: ahmed@solif.ae
Website: https://solif.ae